Gamache chats with Em at the bistro. Em feels guilty that no one came to Crie’s rescue when CC was abusing her after the Christmas Eve service. Gamache points out the sad fact that Crie has known nothing but abuse, so a single night wouldn’t have made a difference in her life. The two talk about dark moments from their past. Gamache says that even though he hunts the worst part of humanity, he comes out on the other side appreciating the best in people. Em says that she contemplated suicide after the death of her family until she received a sign from God. It was actually a construction worker needing to use her phone. He was holding a sign that said, “Ice Ahead.”

Gamache talks about his crisis of conscience during the Arnot case. He prevented a murderous police superintendent and two officers from committing suicide so they could stand trial for their crimes. By taking them to court instead of covering up the scandal, Gamache’s actions earned the wrath of his whole department. He is still convinced that he did the right thing. Gamache asks Em who L was. He feels sure she knows.